Monla Hospital Quality Policy

Tripoli, March 20, 2015

 

 

Monla Hospital was founded in 1957, being the first hospital in Tripoli.
Throughout the years, Monla Hospital expanded its services to better provide excellent, accessible, safe and quality health care services to the population of Tripoli and the surrounding communities.

 

 

Currently, the hospital has 140 beds covering various clinical services backed up with 24 hours support services.

 

 

To stay on the edge of progress and improvement, Monla Hospital has decided to implement a quality management system based on the ISO 9001: 2008 requirements.

 

 

The main objectives are the following:

Service Excellence: We are committed to our standards of service excellence and dedicated to exceeding the expectations of those we serve.

Quality: We consistently strive to provide the highest quality and safe patient care in order to keep our patients satisfied.

Safety: We assure delivery of care in a clean, safe and healthy environment.

People: We respect patient’s privacy and rights as well as our Medical Staff and Employees and we value their involvement and teamwork.

Innovation: We are committed to encourage new ideas and creativity.

 

 

We are committed to maintain and improve our quality management system through the provision of adequate resources and fulfilling any needs arising.

 

 

This policy will be communicated to all our team and posted where necessary in the public areas of the hospital.

 

 

This policy will be reviewed for adequacy on regular basis

 

 

Tarek Monla
Managing Director